Legal information

E999 Privacy Policy

Your personal information is our top priority. Learn about e999's privacy policy and use our platform with complete peace of mind.

Last Updated: January 2026 SSL secured Language: English
Please Note: This privacy policy applies to the e999.bar website and its related services. By using the platform, you agree to the terms of this policy.

1. Introduction & Purpose

E999 (https://e999.bar) is a trusted online gaming platform for players in Bangladesh. We believe every user's privacy deserves respect, which is why we follow the highest standards of technology and policy to protect your personal information.

This privacy policy explains what information e999 collects, how it is used, who it may be shared with, and what rights you have over your data. Our privacy policy is built in accordance with international data protection standards.

Please read this privacy policy carefully before registering with e999 or using any of our services. If you have any questions, contact our support team directly.

2. Information We Collect

E999 collects only the information that is strictly necessary. No unnecessary or excessive personal data is gathered. Below is a detailed breakdown of what is collected:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number Identity Verification (KYC)
Contact Information Mobile number, email address Account management & communication
Financial information BKash/Nagad number, bank account Payment Processing
Technical Data IP address, device type, browser Security & Fraud Prevention
Gaming Data Betting history, game logs, transaction records Service Operations & Audit
Cookie Data Session tokens, preference settings Improving User Experience

How We Collect Data:

  • Direct: During registration, KYC verification, or when contacting support.
  • Automatic: Via cookies and log files during your use of the platform.
  • Third Parties: From payment gateways or identity verification service providers.

3. How We Use Your Information

E999 uses collected data only for specific, legitimate purposes. Respecting your privacy is our primary responsibility. Your information will not be used for any purpose beyond what is listed below:

  • To create and manage your account and ensure its security.
  • To process deposits, withdrawals, and other financial transactions.
  • To manage gaming services, bonus offers, and promotions.
  • To comply with legal obligations and prevent money laundering.
  • For customer support and issue resolution.
  • To analyze and improve platform performance.
  • To enforce responsible gaming policies (including identifying suspicious behavior).
Our commitment: Your data will never be sold to third parties for advertising or marketing purposes.

4. Information Sharing & Disclosure

Under e999's privacy policy, your information may be shared with third parties only in very limited and controlled circumstances. Those circumstances are clearly outlined below:

Who your information may be shared with:

  • Payment Service Provider: bKash, Nagad, or bank — used solely to process transactions.
  • Identity Verification Service: With a licensed authority to complete the KYC process.
  • Law enforcement agencies: By court order or legal obligation.
  • Game Software Provider: For the technical requirements of game operations, with minimal data.
  • Regulatory Authority: For license-related audits or investigations.
Important: Beyond the reasons stated above, e999 never shares your personal information with any other organization or individual. Third-party providers are also contractually bound to uphold our privacy standards.

5. Data Security Measures

E999 uses industry-standard technology to protect your data. Our security systems are continuously updated to guard against the latest threats.

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Secure Servers: Protected by data firewalls and anti-intrusion systems.
  • Access control: Only authorized personnel are permitted to access data on a need-to-know basis.
  • Regular Audits: Third-party security experts regularly audit our systems.
  • Password Hashing: Passwords are never stored in plain text — only encrypted hashes are kept.
  • Two-Factor Verification: Two-Factor Authentication (2FA) is available.
In the event of a security breach, e999 will notify affected users as quickly as possible and take the necessary protective measures.

6. Cookie Policy

Cookies are an important part of e999's privacy policy. Cookies are small text files stored in your browser that help make our platform more personalized and effective.

Types of cookies we use:

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Performance Cookies: Analyzes how fast and accurately the platform is performing.
  • Functionality Cookies: Remembers your language preference and settings.
  • Analytics cookies: To understand which pages are most frequently visited.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

7. Your Data Rights

Under e999's privacy policy, you have several important rights regarding your own data. We are committed to upholding each of these rights.

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Right to Access Data You may request to view what information we hold about you.
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Right to Rectification You can notify us to correct any inaccurate or incomplete information.
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Right to Erasure You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
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Right to Restrict Processing You can request that we restrict the use of your data for specific purposes.
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Right to Data Portability You may request a copy of your data in a structured format.
Right to object You can object to certain types of data processing.

To exercise any of these rights, please contact our support team. We generally aim to respond within 30 days.

8. Data Retention Period

E999 retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted.

Data Type Retention Period
Account information (active) For the duration the account remains active
Financial transaction records Minimum 5 years (as required by law)
KYC verification documents 5 years after account closure
Gaming Logs & Betting History 3 years
Customer support communications 2 years
Cookies & Session Data Until end of session or up to 1 year

9. Protection of Minors

E999 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If a minor attempts to create an account or has done so inadvertently, the account will be closed and all associated data deleted as soon as we become aware.

A note for parents: If your child has accidentally created an account on e999, please notify our support team immediately. We will take prompt action.

10. Changes to the Privacy Policy

E999 may update this privacy policy in part or in full at any time. For significant changes, a notice will be sent to your registered email and displayed as a notification when you log in to the platform.

Continued use of e999 after any changes to this policy will be considered acceptance of the updated Privacy Policy. Always check the "Last Updated" date at the top of the page.

Contact: For any questions about our Privacy Policy, our support team is available 24/7 via live chat. You can also reach us by email at: [email protected]

Your privacy is our priority

How e999 is committed to protecting your information

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End-to-end encryption

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No third party can access this data.

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No Data Selling

E999 never sells your personal information to advertisers or third parties. Our privacy policy is completely transparent on this.

International standards

Our data protection practices comply with international privacy laws and the guidelines of our licensing authority.

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Transparent Data Use

Everything collected and the reason it is collected is clearly stated in this privacy policy. There are no hidden agendas.

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In your control

You have the right to view, correct, or delete your personal data. Contact our support team at any time to exercise this right.

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Regular Security Audits

Third-party experts conduct regular audits of e999's systems to keep your data secure at all times.

Frequently Asked Questions

Privacy Policy FAQs

No. e999 never shares your phone number or email with advertisers or any third parties. Data may only be shared in limited circumstances, such as payment processing or legal obligations.

Partially. Due to legal obligations, financial transaction records and KYC documents must be retained for a set period (typically 5 years) after account closure. All other data is deleted after the applicable retention period.

Some technical service providers (such as game software providers) may be based internationally. In such cases, only the minimum necessary data is shared, and those providers are contractually bound to meet our privacy standards.

Disabling essential cookies may cause issues with login sessions and security. Turning off optional cookies will not affect core functionality, though your experience will be less personalized.

Contact our live chat support or send an email to [email protected]. Once your identity has been verified, your request will be fulfilled within 30 days.

Start Gaming Safely Today

E999's privacy policy is committed to protecting your data. Register now and experience gaming on a platform you can trust.

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